Route Supervisor - CDL A Required

HP Hood•Agawam, MA

4d•Hybrid

About The Position

Under the direction of the Distribution Manager, this role provides all aspects of leadership to HP Hood site drivers and the Distribution/Transportation Department. This involves collaborating with drivers on the road, conducting audits, and providing training. The position requires a significant amount of time on the road, approximately 50% of the work schedule, to perform these duties. The role also plays a crucial part in promoting the company's safety program, identifying and eliminating risks, and ensuring safe work habits. Additionally, the Route Supervisor assists with motor vehicle accident reports, injury reporting and investigations, customer complaint resolution, fleet management, and maintaining compliance with DOT, HOS, and FMCSA regulations. A key responsibility includes functioning as a backup driver for routes when needed. The role also supports SQF (Safe Quality Food) requirements by maintaining food safety and quality, supporting biosecurity and GMP measures, and assisting with SQF training efforts. The Route Supervisor also serves as a backup for Distribution Drivers and their SQF responsibilities.

Requirements

CDL-A required.
Experience in route structuring, safety, and customer satisfaction.
Proven knowledge of DOT, FMCSA and HOS regulations and distribution safety management.
Excellent people skills required.
Excellent written and verbal communication skills required.
Microsoft Office & Outlook proficiency.

Nice To Haves

Prior experience in supervising commercial drivers preferred.

Responsibilities

Provide all aspects of leadership to HP Hood site drivers and the Distribution/Transportation Department.
Conduct new hire trainings, including at least two ride-alongs per week.
Spend a minimum of 50% of the work schedule on the road conducting audits and trainings.
Assist the team in promoting the company safety program, identifying and eliminating risks, and driving safe work habits and behaviors.
Assist Distribution Management on all motor vehicle accident reports and conduct injury reporting and investigations.
Provide daily updates to internal and external customers as needed.
Monitor route times.
Participate in investigations and assist to resolve customer complaints.
Assist in management of company fleet needs and equipment repairs.
Maintain DOT, HOS, and FMCSA compliance.
Function as a back-up to drive routes in the event of a driver call out.
Support SQF by maintaining food safety and food quality through completing job tasks and maintaining the work area in a sanitary manner.
Support biosecurity and GMP measures.
Work with SQF site lead and HR to support SQF training efforts.
Report food safety problems to personnel with authority to initiate action.
Serve as backup for the Distribution Drivers and their SQF responsibilities.
Maintain SQF Documentation and prepare reports (if requested).