Route Service Representative

HireLive•Marysville, WA

3d•$55,000 - $70,000•Onsite

About The Position

A UniFirst Route Service Representative (RSR) is a customer-facing, field-based role responsible for delivering, picking up, and managing inventory of uniforms and facility service products (mats, towels) on a designated route. RSRs act as the primary contact for customers, focusing on service retention, upselling new products, and ensuring customer satisfaction in a physical, fast-paced, Monday–Friday role.

Requirements

Ability to lift up to 50 lbs. and work in an environment requiring walking, bending, and kneeling throughout the day.
Valid driver's license and a good driving record.
Excellent communication and interpersonal skills to build long-term client relationships.
Strong work ethic with the ability to work independently.
21 years of age
Valid non-commercial driver’s license in the state of residence and reliable transportation
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Communication and language skills
Basic computer proficiency

Nice To Haves

Prior customer service, route sales, delivery experience preferred

Responsibilities

Deliver uniforms and facility products, handle customer requests, and identify opportunities to upsell new items to existing accounts.
Manage a scheduled, recurring route independently, including loading/unloading vehicles and performing daily pre/post-trip vehicle inspections.
Maintain accurate inventory levels for customers, including scanning, tracking, and invoicing of products.
Adhere to all safety and Department of Transportation (DOT) regulations.