Route Service Representative (4-Day Workweek)

Cintas•Houston, TX

13h

About The Position

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. The position drives a truck along an established route to service and sell to an existing customer base. It is a physical, fast-paced indoor/outdoor role delivering and picking up uniforms, shop towels, chemical cleaning products, and other facility service products. The role includes a comprehensive 10-week training program, a solid base salary, and commission potential after assignment to a route. Most representatives work a four-day week and do not work nights or weekends. Monthly and quarterly performance bonuses and incentives are also offered. The representative serves as the face of Cintas to customers, builds rapport with key decision makers, maintains quality standards, and proactively resolves customer concerns. The role also involves growing existing accounts through upselling and cross-selling, negotiating service agreement renewals, controlling inventory, working safely and professionally, and complying with driving and vehicle regulations. Candidates must meet Department of Transportation requirements for driving a regulated vehicle weighing more than 10,000 pounds. Before their first day, they must have an active driver's license, be at least 21 years old, obtain DOT medical certification, and provide documentation regarding previous employment. Candidates must also be able to meet the role's physical requirements and demonstrate customer service orientation, self-motivation, teamwork, a positive attitude, ambition, organization, and service spirit. A high school diploma, GED, or military service is required. Cintas offers opportunities for advancement, ongoing training, mentoring, and development of business skills. Benefits include medical, dental, and vision coverage, multiple medical plan options (including one at no cost), competitive pay, a 401(k) with company match, profit sharing, an employee stock ownership plan, company-paid disability, life and AD&D insurance, paid time off, paid holidays, and skills development, training, and career advancement opportunities.

Requirements

Meet all Department of Transportation requirements for driving a regulated vehicle weighing more than 10,000 pounds.
Have an active driver's license before the first day of employment.
Be at least 21 years of age.
Obtain DOT medical certification before the first day of employment.
Provide documentation regarding previous employment before the first day of employment.
Be able to meet the physical requirements of the position.
Have a high school diploma, GED, or military service.
Demonstrate a strong customer service orientation.
Be self-motivated and able to work in a teamwork-oriented environment to meet goals.
Have a positive attitude, ambition, organization, and service spirit.

Responsibilities

Drive a truck along an established route to service and sell to an existing customer base.
Deliver and pick up uniforms, shop towels, chemical cleaning products, and other facility service products.
Build rapport with customers and key decision makers as the face of Cintas.
Ensure quality standards and proactively resolve customer concerns.
Grow existing customer accounts through upselling and cross-selling products and services.
Negotiate service agreement renewals and control inventory.
Work professionally and safely.
Comply with driving and vehicle regulations.

Benefits

Comprehensive medical benefits with four plan options, including one offered at zero cost.
Dental benefits.
Vision benefits.
Competitive pay.
401(k) with company match.
Profit sharing.
Employee Stock Ownership Plan (ESOP).
Company-paid disability insurance.
Company-paid life insurance.
Company-paid AD&D insurance.
Paid time off.
Paid holidays.
Skills development, training, and career advancement opportunities.
Comprehensive 10-week training program.
Commission potential after being assigned a route.
Monthly and quarterly performance bonuses and incentives.
Advancement opportunities, ongoing training, and mentoring.