Route Service Representative - Jumper

PHELPS UNIFORM SPECIALISTS•Des Moines, IA
•$46,800 - $0•Onsite

About The Position

Phelps Uniform Specialists is a family-owned and operated company seeking a dependable, adaptable, and customer-focused Route Service Representative (RSR) – Jumper to join our team. This is more than a delivery job. As a Jumper, you'll learn multiple routes, support our team where needed, and build lasting customer relationships while enjoying variety in your day.

Requirements

  • Strong customer service and communication skills.
  • Self-motivated with the ability to work independently.
  • Flexible and adaptable to changing schedules, routes, and business needs.
  • Clean driving record.
  • Comfortable working both indoors and outdoors in varying weather conditions.
  • Must be able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical).
  • Comfortable performing physical work in a fast-paced environment, including lifting up to 50 lbs. and moving carts weighing up to and exceeding 250 lbs.
  • Able to remain active throughout the workday, including standing, walking, bending, squatting, kneeling, lifting, pushing, and pulling.
  • Must be at least 21 years of age to meet DOT requirements.

Responsibilities

  • Cover customer routes as needed to support vacation schedules, absences, growth, and business needs.
  • Deliver clean uniforms, mats, facility service products, and other rental items while picking up soiled products.
  • Help grow existing customer accounts by identifying customer needs and recommending additional products and services.
  • Ensure accurate deliveries, pickups, inventory management, and customer documentation.
  • Load, unload, and secure products and carts onto delivery vehicles safely and efficiently.
  • Operate a company vehicle in compliance with DOT regulations and company safety standards.
  • Communicate customer feedback, service concerns, and vehicle issues promptly to management.
  • Adapt to changing daily schedules and route assignments while maintaining exceptional service.

Benefits

  • Paid Holidays
  • Paid Vacation
  • 401(k) with Company Match
  • Medical, Dental, and Vision Insurance
  • Company Paid Life Insurance
  • Flexible Work Hours
  • Employee Assistance Program
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