Route Service Representative - Jumper

PHELPS UNIFORM SPECIALISTS•La Salle, IL

8d•$44,200 - $46,800•Onsite

About The Position

Enjoy a 4-Day Work Week | Monday–Thursday | Have Fridays Off! Looking for a fast-paced role where no two days are the same? Join our team as a Route Service Representative (RSR) – Jumper and enjoy the benefit of a consistent 4-day work week while building valuable driving, customer service, and logistics experience. As an RSR Jumper, you’ll play a critical role in keeping our operations running smoothly by stepping in to support routes as needed. You’ll deliver and pick up laundry products from customer locations, provide excellent service, and help ensure every route is completed safely and efficiently.

Requirements

Must be willing to train on multiple routes and help where needed
Must be willing to obtain a Commercial Driver’s License
Must have a clean Motor Vehicle Record (3 years)
Must be able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical)
Able to read, write & count
Must be able to use an electronic handheld/cell phone
Able to manage multiple tasks and priorities and easily adapt to changing situations
Strong teamwork skills- ready and willing to work closely with team members
Great people skills, communications skills & great client relations and customer service skills
Ability to remain organized and balance incoming customer requests/issues in a fast-paced environment
Ability to work with limited direction on a daily basis
Able to work a flexible schedule that may include last minute schedule changes and early mornings

Responsibilities

Adapt to the needs of the business day by day
Verifies that all systems are in order before deliveries, including performing and documenting pre-trip and post trip inspections of delivery vehicle and checking paperwork to make sure everything is in order
Drive a truck along an established route and service and sell within an existing customer base
Work indoor/outdoor position while delivering and picking up uniforms, shop towels, facility service products and other rental items
Ensure all items specified in the delivery receipt are included in the delivery, and obtain a confirmation signature from a facility representative
Help grow our existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory all while working professionally, safely and in compliance with driving and vehicle regulations
Responsible for unloading and loading truck for next day
Manually loading and securing full and empty laundry carts onto truck and/or trailer beds
Delivers cleaned uniforms and industrial items to the customer as well as picking up soiled products and loading onto truck including operating the truck lift gate
Reports any customer feedback or vehicle problems to the supervisor