Route Service Manager

Interstate Batteries • Champaign, IL

8d • Onsite

About The Position

The purpose of this job is to deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.

Requirements

• Must possess current DOT Medical Certification and maintain clean driving record.
• Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required.
• Prior driving and customer service experience highly desirable
• Good communication skills
• Ability to interact effectively with customers
• Strong customer service skills.
• High school diploma or GED equivalent
• Ability to read, write and compute basic math.

Responsibilities

• Deliver batteries and provide service each dealer on your route in a timely manner.
• Follow all Environmental Health and Safety rules and policies
• Establish, build and maintain good dealer relationships.
• Effectively manage consignment programs to help dealers increase sales and drive retention
• Complete documentation on a timely basis.
• Maintain the route by keeping displays clean and keeping dealer list up to date
• Invoice all units that fail to last warranty period
• Rotate batteries to maintain quality product and service standards
• Collect and handle payments on account, which may include cash, checks and money orders
• Collect and return junk and/or used batteries.
• Load and unload truck

Benefits

• Comprehensive healthcare benefits
• company supported wellness program
• onsite fitness center
• Wide range of professional development opportunities, training, resources and tools
• Competitive pay and bonus structure
• saving and investment options that help you reach your financial goals and plan for your future

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED