Route Service Manager
Interstate Batteries•Shenandoah, LA
•Onsite
About The Position
The purpose of this job is to deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.
Requirements
- Must possess current DOT Medical Certification and maintain clean driving record.
- Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required.
- Prior driving and customer service experience highly desirable.
- Good communication skills.
- Ability to interact effectively with customers.
- Strong customer service skills.
- High school diploma or GED equivalent.
- Ability to read, write and compute basic math.
Responsibilities
- Deliver batteries and provide service to each dealer on your route in a timely manner.
- Follow all Environmental Health and Safety rules and policies.
- Establish, build and maintain good dealer relationships.
- Effectively manage consignment programs to help dealers increase sales and drive retention.
- Complete documentation on a timely basis.
- Maintain the route by keeping displays clean and keeping dealer list up to date.
- Invoice all units that fail to last warranty period.
- Rotate batteries to maintain quality product and service standards.
- Collect and handle payments on account, which may include cash, checks and money orders.
- Collect and return junk and/or used batteries.
- Load and unload truck.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
