Route Service Driver

Lifetime Assistance • Rochester, NY

2d • Onsite

About The Position

Lifetime Assistance – CSS Route Service Driver Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Requirements

• High School diploma or equivalent.
• Minimum of 1-year customer service experience.
• Clean/valid NYS Driver’s License.
• Compliance with LAI Vehicle Operator Requirements.
• Effective communication skills in a courteous and professional manner.
• Ability to define problems, collect information, and draw valid conclusions.
• Ability to interpret written and oral instructions.
• Ability to lift up to 125 lbs. and push/pull up to 250 lbs.
• Must pass drug screening test.

Responsibilities

• Receive daily service tickets for scheduled pick-ups and deliveries.
• Plan daily routes for efficiency using GPS.
• Safely operate company vehicles and maintain vehicle records.
• Follow NAID certification and ISO 9001:2015 compliance standards.
• Enforce security procedures for document destruction.
• Represent CSS professionally and build strong customer relationships.
• Act as a problem solver for customers and relay feedback.
• Communicate daily with CSR or Marketing Manager regarding schedule and results.
• Seek and contact potential customers along service routes.
• Handle petty cash responsibly if required.
• Complete all required documentation accurately.
• Work overtime as needed, even on short notice.
• Serve as a positive role model for individuals supported by the agency.
• Promote positive behaviors and interactions with all individuals.
• Maintain neat appearance, hygiene, and grooming.

Benefits

• No-Premium Health Insurance
• Tuition assistance
• Scholarships
• Micro-credential stipends
• SUNY partnerships
• Paid Training & Coaching
• Career Growth opportunities
• Generous paid time off
• Supportive scheduling

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED