Route Sales & Service Apprentice

CertaSite • Ann Arbor, MI

5d • Onsite

About The Position

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.

Requirements

• This is an entry level position
• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
• Must currently have a valid U.S. driver's license
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Previous experience working a business-to-business route which requires upselling and heavy customer interaction
• Experience in a related skilled trade
• Acute attention to detail
• Strong mechanical and technical aptitude
• Highly organized and detail-oriented
• Problem-solving skills
• Excellent verbal and written communication and interpersonal skills

Responsibilities

• Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
• Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Work in compliance with the Company's safety program
• Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution

Benefits

• Level up training program which includes bonus when you become a billable technician
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed