About The Position

Alsco Uniforms is seeking a Route Sales Representative to meet customer needs through up-selling and cross-selling while proactively managing route responsibilities and providing superior customer service. The role solicits new customers, supports customer retention, and ensures timely and accurate delivery and pickup of textile products and related service items. The position reports to the District Manager. Route work involves daily travel by delivery vehicle, customer locations, and industrial laundry facility, service center, or depot environments. The posting describes full-time benefits including medical, dental, vision, FSA/HSA, life and disability insurance, vacation, sick time, holidays, a choice of Global Cash Card or direct deposit, career advancement, and learning and development opportunities. Benefits may vary for positions covered by a collective bargaining agreement.

Requirements

  • Maintain a valid driver's license and a CDL when applicable.
  • Maintain a driving record free of chargeable accidents, speeding, or safety violations.
  • Have at least one year of verifiable safe and successful driving experience and demonstrate excellent vehicle-operation skills.
  • Demonstrate excellent customer service and route sales skills.
  • Have excellent verbal and written communication skills in English, ability to comprehend and follow directions, good time-management skills, and a team-player approach.
  • Recognize colors, sizes, and product types; count, add, and subtract accurately.
  • High school graduation or similar experience.

Responsibilities

  • Solicit new customers; up-sell, cross-sell, and sample all lines of service or product; and ensure a profitable product mix.
  • Participate in promotions, contests, training, and audits.
  • Follow company policies and procedures for new customer installations, customer needs, and service responsibilities; meet performance goals regularly.
  • Build customer relationships, communicate openly, educate customers, manage needs, proactively resolve concerns with supervision, and support customer loyalty and retention.
  • Safely operate a delivery vehicle in accordance with applicable laws and company policy; keep the vehicle clean and conduct regular inspections.
  • Handle and process customer payments and keep route paperwork current.
  • Make timely and correct deliveries of complete textile loads, pick up soiled textiles, maintain proper account inventories, and service facility maintenance products.
  • Monitor and report competitive activity and keep service agreements current and renewed.
  • Return from routes and unload soiled textiles in the facility receiving area.
  • Prepare route paperwork accurately and follow check-in procedures.
  • Follow written and verbal instructions and perform other tasks as directed by supervision.
  • Work with and support other service personnel as required by supervision.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • FSA/HSA
  • Life insurance
  • Disability insurance
  • Vacation
  • Sick time
  • Holidays
  • Choice of Global Cash Card or direct deposit
  • Career advancement
  • Learning and development opportunities
  • Inclusive and diverse team environment
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