Route Sales Representative- Central and Northeastern Connecticut

Zwilling JA Henckels•Pleasantville, NY

About The Position

At ZWILLING J.A. Henckels, the Route Sales Representative is the customer-facing link between the company’s heritage and the kitchens that depend on its commercial knife-sharpening service. The representative provides timely, professional, and courteous pickup and delivery of knife sets to restaurants, culinary schools, and foodservice partners, helping ensure clients receive expertly sharpened knives that support kitchen efficiency and safety. The role also involves building customer relationships, identifying sales opportunities, and using company technology to support customer accounts and service needs. The position serves Central and Northeastern Connecticut. The schedule is every other week, Monday through Friday, and fluctuates according to business needs.

Requirements

A clean driving record.
Commitment to customer service and representing the ZWILLING brand professionally.
Dependability, punctuality, and ability to work independently.
Ability to lift and transport knife sets and boxes weighing up to 30 pounds.

Nice To Haves

Previous route driving, delivery, or sales experience.
Bilingual skills.

Responsibilities

Deliver freshly sharpened knife sets and products according to established routes and schedules.
Represent ZWILLING’s reputation for quality and professionalism in client interactions and foster long-term customer relationships.
Maintain the delivery vehicle to company standards for cleanliness and reliability.
Coordinate service schedules and address client needs in collaboration with sharpening technicians and customer service.
Use company-provided tablets, Salesforce, route management tools, and other digital platforms to access customer information, document visits, update account details, and support sales and payment activity.
Identify opportunities to recommend and sell ZWILLING products and services based on customer needs and support account growth.