Représentant Livreur / Route Sales Representative

Alsco Uniforms•Montreal, QC

2d•Onsite

About The Position

The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.

Requirements

Holds and maintains a valid Class 3 or Class 5 driver’s license.
Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
Demonstrate excellent skills in customer service and route sales.
Knowledge of English is an asset, ability to comprehend and follow direction, as well as good time management skills and team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.
High School graduation or similar experience.

Nice To Haves

Knowledge of English is an asset

Responsibilities

Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
Handle and process customer payments. Keep route paperwork current.
Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
Monitor and report competitive activity. Keep service agreements current and renewed.
Return from route and off load soiled textiles in the receiving area of facility.
Accurately prepare route paperwork and follow check-in procedure. Actively participate in promotions and contests, training and audits.
Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
May work with and support other service personnel as required by supervision.