Route Sales Representative 4 10 Commission

Alsco•San Antonio, TX

9h•Onsite

About The Position

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. This role involves soliciting new customers, actively participating in promotions and contests, training, and audits. The representative must follow company policies and procedures regarding customer service and installation, ensuring customer loyalty and retention. A key aspect of the role is safely operating a delivery vehicle, maintaining its cleanliness, and performing regular inspections. Additionally, the representative handles customer payments, keeps route paperwork current, ensures timely deliveries and pickups, monitors competitive activity, and prepares route paperwork accurately. This position reports to the District Manager.

Requirements

Have and maintain a valid drivers license, CDL when applicable.
Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
Demonstrate excellent skills in customer service and route sales.
Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.
High School graduation or similar experience.

Responsibilities

Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
Actively participate in promotions and contests, training and audits.
Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service.
Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
Handle and process customer payments.
Keep route paperwork current.
Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts.
Service items such as facility maintenance products.
Monitor and report competitive activity.
Keep service agreements current and renewed.
Return from route and off load soiled textiles in the receiving area of facility.
Accurately prepare route paperwork and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
May work with and support other service personnel as required by supervision.