Route Relief Sales Representative

Community Coffee • Dallas, TX

6d • Onsite

About The Position

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

The Route Relief Sales Representative supports the Sales Manager by planning and executing relief for assigned routes. This role ensures uninterrupted service to customers by delivering products, maintaining inventory, and promoting customer satisfaction in the absence of the regular Route Sales Representative.

Requirements

• High school diploma or equivalent required
• Passing score on aptitude test required in lieu of high school diploma or equivalent.
• 1 year of customer service or sales experience required.
• Must be at least 21 years of age.
• Valid driver’s license required; CDL may be required based on location.
• Acceptable driving record.
• DOT medical certification required.
• Successful completion of pre-employment physical.
• COVID vaccination may be required depending on customer requirements for route access.

Nice To Haves

• Route sales and cold calling experience in a Direct Store Delivery (DSD) environment preferred.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.

Responsibilities

• Collaborate with the Sales Manager to plan route relief schedules in advance.
• Deliver products, equipment, and supplies to existing customers during assigned relief periods.
• Solicit additional product purchases from current customers to drive sales.
• Collect customer payments and manage daily route bank deposits.
• Load and maintain accurate truck inventory for each customer visit.
• Maintain product freshness and appropriate shelf presentation.
• Ensure high levels of customer satisfaction through consistent service and support.
• Maintain and service coffee brewing equipment at customer locations.
• Record and update accurate sales, inventory, and delivery information.
• Participate in trade shows and special events to promote company products.
• Perform routine vehicle maintenance and keep the truck clean.
• May be asked to perform additional duties as necessary.

Benefits

• health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED