ROUTE MANAGER

Compass Group•Garner, NC

8d•Onsite

About The Position

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary The Route Manager is responsible for safely operating a company vehicle to deliver products and provide exceptional customer service along an assigned route. This role requires strong time management skills, attention to safety, and the ability to build positive relationships with customers while ensuring accurate and timely deliveries.

Requirements

Valid driver's license and clean driving record.
Previous delivery, route driving, transportation, or customer service experience preferred.
Ability to lift, carry, and move products weighing up to 50 pounds or more as required.
Strong communication, organizational, and problem-solving skills.
Ability to work independently and manage time effectively.
Knowledge of local routes and navigation technology is a plus.

Responsibilities

Safely operate a company vehicle and complete daily assigned delivery routes.
Load, transport, and unload products in accordance with company procedures.
Deliver products accurately and on schedule while maintaining a high level of customer service.
Verify delivery quantities, collect required documentation, and obtain customer signatures as needed.
Conduct pre-trip and post-trip vehicle inspections and report maintenance or safety concerns.
Follow all DOT regulations, traffic laws, and company safety standards.
Manage route schedules efficiently and communicate any delays or customer concerns.
Maintain accurate delivery records and complete required paperwork or electronic logs.
Build and maintain positive relationships with customers to support customer satisfaction and retention.