Route Driver - Utility (Full Time)

Compass Group•Charlotte, NC
•Onsite

About The Position

Canteen is hiring a full-time Route Driver - Utility in Charlotte, North Carolina. The position drives a company-owned truck over established routes to deliver and sell products or provide services, collect money from vending machines, and make change. The role covers routes or locations when regular route or warehouse employees are absent and may assist Customer Service Managers with opening and closing operations and training new route service personnel. The driver delivers products such as beverages, bakery items, specialty foods, snacks, and sundries to customers’ businesses; stocks vending machines; collects stale, rejected, or unsold merchandise; and refills bill and coin changers. The role records transactions and is accountable for cash and product. Drivers also communicate with existing customers about service adequacy, new products, and complaints; select and load warehouse products; prepare order forms; maintain and sanitize machines; and set up promotional displays. The employee is expected to maintain a clean, safe work environment and perform the job safely. The schedule is Monday through Friday, with hours that may vary. Further schedule details are provided during the interview. Previous driving and customer service experience is preferred, and a valid driver’s license is required.

Requirements

  • Valid driver's license.
  • Safely operate company vehicles in accordance with traffic laws and conditions.

Nice To Haves

  • Previous driving experience.
  • Previous customer service experience.

Responsibilities

  • Drive a company-owned truck over an established route to deliver and sell products or provide services.
  • Cover a route or location during the absence of a regular route or warehouse employee.
  • Assist Customer Service Managers with daily opening and closing and training new route service personnel, as needed.
  • Deliver beverages, bakery products, specialty foods, snack items, and sundries to customer businesses.
  • Stock vending machines and collect stale, rejected, or unsold merchandise.
  • Collect money from machines and refill bill and coin changers.
  • Record transactions using the appropriate card or electronic device and remain accountable for cash and product.
  • Contact existing customers to assess service, inform them about new products or services, and listen to and resolve service complaints.
  • Select products from the warehouse, load the truck, and prepare order forms for food and pastry products.
  • Perform routine maintenance and sanitation of machines.
  • Set up merchandise and sales-promotion displays or provide promotional materials to customers.
  • Maintain a clean and safe work environment and perform work safely.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (FSAs) (full-time positions)
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
  • Internal Employee Referral Bonus Available Per Policy
  • Driving roles may include commission eligibility.
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