ROUTE DRIVER - SMARTSERVICE (FULL TIME)
About The Position
We are hiring immediately for a full time ROUTE DRIVER - SMARTSERVICE position. This role involves driving a company vehicle over an established route to deliver products and maintain inventory. The primary responsibility is to provide top-notch service to clients and customers at all times. The job summary highlights the need to ensure the truck is properly loaded, maintain inventory levels, load and unload machines, perform product rotation, ensure client and customer satisfaction, perform routine cleaning and sanitation of vending machines, conduct minor service and adjustments, maintain accurate machine product and inventory data, inform clients of new products or services, resolve service complaints, set up merchandise displays, and be accountable for all receipts, invoices, and cash. The role also requires keeping the company vehicle clean and organized and performing pre- and post-trip vehicle inspections.
Requirements
- 3 years driving experience required.
- Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
- Must be able to lift 50 lbs. on a consistent basis.
Nice To Haves
- Previous experience preferred.
- Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
Responsibilities
- Ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
- Maintains proper inventory levels and product distribution for vending machines.
- Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes.
- Performs product rotation to ensure freshness at designated client locations for vending machines.
- Provides client and customer satisfaction in every aspect of job performance.
- Performs routine cleaning and sanitation of vending machines and other related equipment.
- Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
- Maintains accurate machine product and inventory data via a handheld computer.
- Informs regular clients and customers of new products or services.
- Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
- Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
- Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
- Conducts inventory reconciliation in accordance with established procedures.
- Keeps company vehicle clean and organized at all times; performs pre- and post-trip vehicle inspections.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
