ROUTE DRIVER - SMARTSERVICE (FULL TIME)
About The Position
We are hiring immediately for a full time ROUTE DRIVER - SMARTSERVICE position. This role involves driving a company vehicle over an established route to deliver products and maintain inventory. The primary responsibility is to provide top-notch service to clients and customers at all times. The job requires ensuring the truck is properly loaded, maintaining inventory levels, loading and unloading machines, performing product rotation, and ensuring client and customer satisfaction. Additionally, the role includes routine cleaning and sanitation of vending machines, performing minor service and adjustments, reporting defective equipment, maintaining accurate inventory data via a handheld computer, informing clients of new products or services, resolving service complaints, setting up merchandise displays, and being accountable for all goods, invoices, and cash received. The driver is also responsible for keeping the company vehicle clean and organized and performing pre- and post-trip inspections.
Requirements
- 3 years driving experience required.
- Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
- Must be able to lift 50 lbs. on a consistent basis.
Nice To Haves
- Previous customer service and delivery experience preferred.
- Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
Responsibilities
- Ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
- Maintains proper inventory levels and product distribution for vending machines.
- Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes.
- Performs product rotation to ensure freshness at designated client locations for vending machines.
- Provides client and customer satisfaction in every aspect of job performance.
- Performs routine cleaning and sanitation of vending machines and other related equipment.
- Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
- Maintains accurate machine product and inventory data via a handheld computer.
- Informs regular clients and customers of new products or services.
- Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
- Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
- Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
- Conducts inventory reconciliation in accordance with established procedures.
- Keeps company vehicle clean and organized at all times; performs pre- and post-trip vehicle inspections.
- Performs other duties as assigned.
Benefits
- Reduced breakfast and lunch options provided.
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
