Route Driver - Smartservice (Full Time)

Compass Group • Lakewood, NJ

13d • Onsite

About The Position

We are hiring immediately for full time ROUTE DRIVER - SMARTSERVICE positions. This role involves driving a company vehicle over an established route to deliver products and maintain inventory. The primary responsibility is to provide top-notch service to clients and customers at all times. The job summary highlights the need to ensure trucks are properly loaded, maintain inventory levels, load and unload machines, perform product rotation, ensure client and customer satisfaction, clean and sanitize vending machines, conduct minor service and adjustments, report defective equipment, maintain accurate machine product and inventory data via a handheld computer, inform clients of new products or services, resolve service complaints, set up merchandise displays, and be accountable for all receipts, invoices, cash, and product. The role also requires keeping the company vehicle clean and organized and performing pre- and post-trip vehicle inspections.

Requirements

• 3 years driving experience required.
• Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
• Must be able to lift 50 lbs. on a consistent basis.

Nice To Haves

• Previous driving experience preferred.
• 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.

Responsibilities

• Ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
• Maintains proper inventory levels and product distribution for vending machines.
• Loads hand cart with totes of product, walks to the machines, and loads the machines.
• Returns to truck with hand truck of empty totes.
• Performs product rotation to ensure freshness at designated client locations for vending machines.
• Provides client and customer satisfaction in every aspect of job performance.
• Performs routine cleaning and sanitation of vending machines and other related equipment.
• Conducts minor service and adjustments on machines.
• Reports defective equipment to designated maintenance repair service operators or technician dispatcher.
• Maintains accurate machine product and inventory data via a handheld computer.
• Informs regular clients and customers of new products or services.
• Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
• Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
• Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
• Conducts inventory reconciliation in accordance with established procedures.
• Keeps company vehicle clean and organized at all times; performs pre- and post-trip vehicle inspections.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed