Route Auditor

Republic Services • Charleston, SC

9d

About The Position

POSITION SUMMARY: The Route Auditor rides with a driver during his or her scheduled commercial or residential route to identify enhanced operating efficiencies and ensure accurate billing, as well as opportunities for increases in service and potential safety hazards. The Route Auditor will recommend improvements in route scheduling, service capabilities or other changes based on his or her findings to enhance the customer’s experience. PRINCIPAL RESPONSIBILITIES: Ride with assigned driver on designated commercial and/or residential routes to gather data, including but not limited to travel times, disposal volumes, service and collection times, and accuracy of the route sheet in an effort to reduce cost, improve revenue and reduce safety hazards. Ensure proper customer billing by checking actual container weight, container size and number of weekly pick ups; inform Sales, Customer Service and/or Accounts Receivable of discrepancies. Identify opportunities for additional revenue and inform Sales and/or Customer Service. Utilize Route Editor program to identify overlapping routes and recommend improvements to operating efficiency. Identify safety hazards associated with the route and recommend changes. Recommend container repairs or replacements, as necessary. Prepare detailed reports of route audit findings; review all audit data and recommended improvements with General Manager and department managers. Enters data into the customer data base regarding route audit findings. Perform other job-related duties as assigned.

Requirements

• Two years of experience as a commercial driver or a waste industry helper.
• Experience in a customer-facing position.
• Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner.
• Good follow through ability; adheres to work schedule and follows through on challenges as they arise.
• Working knowledge of Microsoft Office products.

Responsibilities

• Ride with assigned driver on designated commercial and/or residential routes to gather data, including but not limited to travel times, disposal volumes, service and collection times, and accuracy of the route sheet in an effort to reduce cost, improve revenue and reduce safety hazards.
• Ensure proper customer billing by checking actual container weight, container size and number of weekly pick ups; inform Sales, Customer Service and/or Accounts Receivable of discrepancies.
• Identify opportunities for additional revenue and inform Sales and/or Customer Service.
• Utilize Route Editor program to identify overlapping routes and recommend improvements to operating efficiency.
• Identify safety hazards associated with the route and recommend changes.
• Recommend container repairs or replacements, as necessary.
• Prepare detailed reports of route audit findings; review all audit data and recommended improvements with General Manager and department managers.
• Enters data into the customer data base regarding route audit findings.
• Perform other job-related duties as assigned.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed