Rotating Sales Consultant

Sekisui House US • Hillsboro, OR

10d • Onsite

About The Position

This role serves as the primary sales representative for assigned communities, guiding prospective buyers through the new home selection process while providing an exceptional customer experience. The position manages customer interactions from initial contact through contract completion, ensuring informed decisions and seamless transactions. It collaborates with sales leadership, construction, design, marketing, and operations teams to maintain current knowledge of products, options, timelines, and availability. The role also contributes to community performance by supporting sales targets, maintaining model home presentation standards, and fostering positive customer relationships.

Requirements

• Bachelor’s degree OR equivalent combination of education and experience.
• Up to 1 year of experience in home sales, real estate, customer service, or a related field.
• Experience managing customer interactions and completing sales documentation.
• Strong communication and interpersonal skills to support effective customer engagement.
• Ability to manage multiple buyers and prioritize activities within a dynamic sales pipeline.
• Problem-solving skills using prior experience, available information, and situational analysis.
• Skill in navigating CRM systems and maintaining accurate, timely records.
• Ability to interpret and clearly explain product details, policies, and processes.
• Strong follow-up discipline and organizational skills.
• Ability to collaborate effectively with cross-functional partners.
• Adaptability to change schedules, customer needs, and community demands.
• Ability to exercise sound judgment in customer-facing situations.
• Customer-centric mindset with focus on long-term satisfaction and referrals.

Nice To Haves

• Experience in new home sales, residential real estate, or community development.
• Proficiency with CRM software, sales systems, or contract platforms.
• Experience working in a cross-functional sales environment.

Responsibilities

• Serve as a trusted advisor to prospective homebuyers, guiding them through the home selection and purchase process.
• Conduct community tours, demonstrate model homes, floorplans, and available options, and answer customer questions.
• Prospect and generate new sales leads through referrals, events, marketing initiatives, and online platforms.
• Prepare, review, and process accurate sales contracts and documentation in compliance with company and legal standards.
• Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems.
• Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers.
• Monitor customer satisfaction, address post-sale concerns, and escalate issues as needed to ensure resolution.
• Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies.

Benefits

• Competitive Compensation
• Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Access a 401(k) retirement savings plan.
• Vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
• Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included.
• An employee assistance program (EAP) is also available.
• Exclusive home purchase and financing discounts.
• Discounted group pet insurance rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree