Room Service Server

Four Seasons•Minneapolis, MN

6d•Onsite

About The Position

As a Room Service Server, you will create seamless and memorable dining experiences for guests in the comfort of their rooms. You will be responsible for delivering orders with care, precision, and attention to detail, ensuring each interaction reflects warmth and professionalism. As part of the Food & Beverage team, you will play a key role in maintaining high service standards and guest satisfaction.

Requirements

A minimum of one year experience in food service
Excellent English communications skills
The ability to work a flexible schedule including nights, weekends and holidays
TIPS & ServSafe certified

Responsibilities

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality .
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact .
Work harmoniously and professionally with co-workers and supervisors.