Room Service Server

Four Seasons Hotels and Resorts•Santa Fe, NM

1d•Onsite

About The Position

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our In-Room Dining (IRD) team- a server who infuses enthusiasm into everything they do and shares our passion for service excellence! This is a Regular Full-Time position.

Requirements

1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
Current New Mexico Alcohol Serve and Food Handler certifications
Ability to lift/carry up to 30 lbs.
Ability to walk up and down stairs
Ability to drive a golf cart
Flexible schedule- availability to work evenings, weekends, nights, and holidays
US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

Nice To Haves

A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
A collaborative team player who actively supports and encourages colleagues to achieve shared success

Responsibilities

Answer guest calls, take orders and requests, and prepare trays with a strong attention to detail and professionalism
Act as a confident problem solver in guest and team interactions, delivering exceptional hospitality, accommodating special requests, and ensuring accuracy and efficiency within the MICROS system
Deliver orders accurately and in a timely manner, using your genuine and authentic personality to create a memorable in‑room dining experience
Maintain a high standard of cleanliness and organization in the IRD area, including inventory management
Adapt quickly to change and multitask effectively, assisting the IRD team and supporting other F&B outlets as needed