Room Service Server - Luxury Beach Hotel

Pelican Grand Beach Resort, a Noble House Resort•Fort Lauderdale, FL

9d•Onsite

About The Position

Pelican Grand Beach Resort is looking for a Room Service Server to serve food and beverage items to customers in guest rooms in a friendly, enthusiastic, professional, and timely manner. The resort is described as a fun, fast-paced, diverse team with a great atmosphere, celebrating employee accomplishments and encouraging employees to be their best selves. The role offers a beautiful view of the Atlantic Ocean and an environment that surrounds guests with a sense of old Florida grandeur.

Requirements

Must be able to speak, read, write and understand English.
Must be able to facilitate the communication process.
Must possess basic computer skills.
Knowledge of the appropriate table settings and service ware.
Must be flexible to work varying schedules to reflect the business needs of the hotel.
Must be minimum age to serve alcohol.
Food Safety certification.
2+ years experience as food server in full service restaurant is required.
Customer service experience required.

Nice To Haves

Enthusiastic: Show eagerness, intense enjoyment and interest
Responsible: Devoted to a task or purpose with loyalty or integrity
Flexibility: Inspired to perform well when granted the ability to set your own goals
Self-Starter: Inspired to perform without outside help

Responsibilities

Take orders for and serve all room service requests, using suggestive selling techniques.
Ensure station and table set-ups are complete and perform various side duties as assigned by the F&B Managers.
Maintain proper condition and cleanliness of dining areas and servicing equipment.
Attendance at all scheduled training sessions and meetings is required.
Provide guests with courteous, friendly, and efficient service.
Answer phones using appropriate verbiage.
Set up room service order in a thorough and swift manner.
Promptly deliver food and beverage items to guest rooms and/or pool deck.
Set up and deliver all amenities in a timely manner.
Assisting Restaurant Service staff as needed.
Explain all menu items; upsell as warranted.
Execute all financial transactions.
Perform Side work.
Collecting and clearing all trays from guest room floors.
Maintains service and sanitation standards according to health code regulations.

Benefits

401K (and 401K matching)
Full-time - Paid time off
Full-time - Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
HUGE employee discounts
Multiple parking options
One free meal during your shift
Many recognition programs
Incentive programs
Referral programs
Growth opportunities