Room Service Order Taker P/T

Four Seasons Hotels and ResortsLas Vegas, NV
Onsite

About The Position

The In-Room Dining Cashier is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discriminating guests. Always just a telephone call away, around the clock, the In-Room Dining team provides a wide selection of food and beverage options delivered to the comfort of guests’ rooms.

Requirements

  • Affinity for guest service
  • Attention to detail
  • Ability to problem solve
  • Ability to multitask
  • Heavy volume of guest contact
  • Fluency in reading, writing, and spoken English
  • Ability to assume responsibility of the department in absence of a manager
  • Solid food and beverage knowledge
  • Pleasant voice
  • Positive attitude

Responsibilities

  • Oversees the entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time according to Four Seasons Standards.
  • Ensures all orders meet Four Seasons Standards and Sequence of Service and any guest complaints are promptly shared with the Room Service Manager for immediate follow up.

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Employee Parking
  • Complimentary Employee Meals
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