Room Service Nutrition Tech FT

Cheyenne Regional Medical Center • Cheyenne, WY

9d

About The Position

Works as a team member of Food & Nutrition Services reporting to the Clinical Nutrition Manager and Patient Services Supervisor. Provides quality customer service and assists patients with meal selection according to prescribed diets. Works closely with the Clinical Nutrition team, members of Food & Nutrition Services, and nursing staff.

Requirements

• High school diploma (or Equivalent Certificate from an accredited program) or higher degree-OR, One (1) or more years of job-related experience
• Knowledge of therapeutic diets and how to assist patients with meal selections appropriate for special dietary restrictions
• Excellent verbal, written and interpersonal communication skills
• Intermediate computer skills and the ability to operate the food service computer system for meal selection and correction
• Ability to use proper phone etiquette, scripting calls and following protocols
• Ability to communicate effectively with patients, visitors, and staff
• Ability to read and follow written instructions and patient-specific nutrition care plans
• Ability to handle multiple tasks simultaneously
• Ability to work in a high-volume call center with varying hours and shifts

Nice To Haves

• High school diploma (or equivalent certificate from an accredited program) or higher degree
• Nutrition degree and/or formal nutrition training (ex: Registered Diet Technician, Certified Dietary Manager, and/or formal nutrition training)
• Experience in a hospital setting

Responsibilities

• Assists patients with meal selection based on prescribed therapeutic diets – collects patient menus, assists in Room Service Call-Center/assists patients who call in their meal selections, prepares tray tickets, educates patients on room service and assesses appropriateness for Room Service. Operates the food service computer system for patient meal selection.
• Receives and communicates computer generated diet changes.
• Communicates with other Nutrition Technicians, Clinical Nutrition Staff, and other Room Service staff about patient diets and requests.
• Acts as an intermediary between patients, patient families, nursing staff, and Food & Nutrition Services Department.
• Performs meal rounds on patients to ensure accuracy and quality of meal selection and service as needed.
• Assists with delivery of patient meals, tray line, and other room service functions if needed.

Benefits

• Employer Sponsored Medical, Dental, and Vision Plans
• 403(b) and 457(b) retirement options with 4% employer match
• Life Insurance
• Short Term and Long-Term Disability Insurance
• Employer Sponsored Wellness Program
• Employee Assistance Program
• ANCC Magnet Hospital
• 21 PTO days per year (increases with tenure)
• Tuition Reimbursement Program
• Dedicated Loan Forgiveness Advisory Service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees