Room Service Delivery Attendant

Loews Hotels & CoCoronado, CA
Onsite

About The Position

Loews Coronado Bay Resort is seeking a warm and detail-oriented Room Service Delivery Attendant to create exceptional in-room dining experiences. As the face of Loews Hotels’ hospitality, you will ensure every guest feels valued and cared for. Your role will involve delivering meals with precision, anticipating guest needs, and playing a key part in making stays memorable and stress-free. This position is at a secluded waterfront retreat near San Diego’s top attractions and the Pacific Ocean, within a 15-acre peninsula with bay views, 440 rooms and suites, a spa, recreation, and 70,000 square feet of meeting space. Loews Hotels & Co, founded in 1960, operates iconic hotels and resorts across the U.S., fostering diverse and welcoming teams that craft exceptional experiences in iconic destinations. Growth and belonging are central to their culture, valuing individuals for who they are and their goals. Opportunities exist for growth and impact in every role, from Guest Services to Finance, Culinary to IT.

Requirements

  • Knowledge of quality food service techniques and standards.
  • Ability to lift and carry food service trays weighting 35 plus pounds.
  • Strong communication and customer service skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to work flexible schedule to include weekends and holidays.
  • Service-Oriented Professional: Thrives on delivering outstanding guest experiences with a genuine smile.
  • Clear Communicator: Conveys information confidently and courteously, both in person and over the phone.
  • Detail-Driven: Ensures every tray, cart, and table setup meets the highest standards of presentation.
  • Adaptable Team Player: Works seamlessly with kitchen and bar teams to keep service smooth and timely.
  • Dependable and Positive: Brings reliability and a can-do attitude to every shift.
  • Veterans and military spouses encouraged to apply.

Nice To Haves

  • Prior experience in food service operation preferred.

Responsibilities

  • Deliver food, beverages, and amenities promptly and accurately to guest rooms.
  • Set up trays, carts, or in-room dining tables with precision and care.
  • Greet guests warmly, explain orders, and respond to questions with professionalism.
  • Ensure orders meet hotel presentation standards and address any guest concerns promptly.
  • Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
  • Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
  • Follow all food handling and sanitation guidelines to uphold safety standards.
  • Regular attendance in conformance with standards.
  • May be required to work varying schedules to reflect business needs.
  • Required to attend all mandatory training sessions and meetings.
  • Perform other duties as assigned.

Benefits

  • Competitive health & wellness benefits
  • Retirement benefits
  • Paid Sick Days
  • Vacation
  • Holidays
  • Paid Bereavement
  • Training & Development opportunities
  • Pet Insurance
  • Pet Bereavement
  • Tuition Reimbursement
  • Team Member Hotel Rates
  • Discounts
  • Other perks
  • Discounts on spa retail and services
  • Complimentary meals in Team Member Café while working
  • Complimentary parking
  • Community volunteer opportunities
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