ROOM INSPECTOR

Hollywood Casino Tunica•Tunica Resorts, MS

2d•Onsite

About The Position

At PENN Entertainment, we are changing entertainment and looking for talent that believes in having fun. You'll be part of an exciting, fast-paced industry, working with diverse coworkers driven by enthusiasm. We care about your career growth and provide support to expand your possibilities. Our Total Rewards package includes wellness programs for financial, physical, and mental well-being. Specific benefits may vary by position, and paid time off increases with employment length.

Requirements

High school diploma or equivalent
Must perform duties with a sense of urgency
Knowledge of all safety and health standards set by OSHA and local Health Department
Ability to tilt head back and look up
Ability to perform frequent, circular motions with hands and/or arms
Ability to handle exposure to moving mechanical parts and high, precarious places
Visual range must include ne
limited spaces
Ability to use ladders, as well as clean ground level areas
Ability to transport all supplies to and from work areas
Must be able to stoop, bend, push, pull, lift and carry up to 25 pounds
Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level
Must be able to work in areas containing second-hand smoke
Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion)
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Nice To Haves

Knowledge of hotel management system to inquire about and update room status preferred
Knowledge of all facilities
Ensure that employees maintain a pleasant, friendly and welcoming attitude at all times
Must be able to work as a team with other employees
Housekeeping experience preferred
Knowledge of hotel property management system preferred

Responsibilities

Insures maximum efficiency in performance of Room Attendants to acquire and maintain immaculate accommodations
Assigns guest rooms to be cleaned
Inspects all vacant rooms for efficient top conditions and meeting housekeeping specifications
Supervises all Room Attendants to assure protection of all hotel property for possible damage
Report all maintenance problems to assure protection of all hotel property for possible damage
Checks Room Attendants’ appearance, carts, equipment and cleaning supplies
Ensures store rooms are properly stocked with linens and supplies
Ensures Room Attendants’ work meets the requirements of hospitality operations
Ensures all departmental, property policies, procedures, and performance standards are maintained
Responsible for training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems
Responsible for providing exceptional Red Carpet Customer Service to all guests