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Radiate Hospitality•Santa Cruz, CA

5d•Onsite

About The Position

Best Western All Suites Inn Santa Cruz is seeking a detail-oriented, quality-focused Housekeeping Inspector to join their team. This role is crucial in ensuring every guest room and public area meets the highest standards of cleanliness, presentation, and hospitality. The ideal candidate will have a keen eye for detail, enjoy coaching others, and take pride in maintaining exceptional quality standards. As a Housekeeping Inspector, you will play a vital role in ensuring guestrooms and public areas consistently exceed guest expectations while supporting the housekeeping team in delivering outstanding results.

Requirements

Ability to identify issues and follow through on corrective actions.
Excellent organizational, communication, and time management skills.
Ability to lead by example and positively support team performance.
Comfortable working in a fast-paced hospitality environment.
Ability to stand, walk, bend, lift, and move throughout an active workday.
Flexible schedule, including weekends and holidays as business demands require.

Nice To Haves

Previous hotel housekeeping, inspection, or hospitality experience preferred.
Strong eye for detail and commitment to cleanliness standards.

Responsibilities

Inspect guest rooms, including departures, stayovers, and VIP accommodations, to ensure compliance with hotel cleanliness and presentation standards.
Verify that all guest rooms are fully prepared and ready for arrival.
Conduct detailed room audits and inspections to ensure consistency across the property.
Follow up on deficiencies and work with team members to ensure corrective actions are completed.
Inspect VIP rooms daily to ensure all special amenities, requests, and presentation standards have been met.
Help create exceptional first impressions for our most valued guests.
Prioritize room readiness to support hotel occupancy and guest satisfaction goals.
Regularly inspect lobbies, hallways, public restrooms, meeting spaces, offices, and guest-facing areas.
Ensure all public spaces remain clean, organized, safe, and welcoming throughout the day.
Utilize inspection checklists and quality standards to maintain consistency.
Partner closely with Room Attendants, House Persons, Front Desk, Maintenance, and Sales teams to ensure seamless operations.
Assist housekeeping team members with room cleaning and operational tasks when needed.
Support training initiatives by helping educate team members on cleanliness, safety, and quality standards.
Communicate room status updates and discrepancies accurately and promptly.
Assist with weekly and monthly inventories of linens, cleaning products, and housekeeping supplies.
Complete required reports, inspection documentation, and end-of-shift responsibilities accurately.
Monitor housekeeping supplies and help maintain efficient department operations.