Room Attendant - H2B

EOS Hospitality•Marathon, FL

9d•Onsite

About The Position

The Room Attendant is responsible for cleaning guest rooms and suites to the hotel's standards, ensuring a high level of cleanliness and guest satisfaction. This role involves daily cleaning tasks, maintaining room amenities, handling guest requests, and adhering to safety and operational procedures.

Requirements

One-year of previous housekeeping experience in a commercial setting.
Must be able to clean guest rooms/suites up to the standards described in the hotel S.O.P.'s.
Must be able to clean guest bathrooms, bedrooms and sitting areas to a high level of cleanliness according to hotel standards.
Must be able to make beds with clean linen and place clean linen in bathrooms daily.
Must be able to dust rooms (including all end tables, desks, coffee tables, dressers, etc.) on a daily basis.
Must be able to vacuum all guest rooms daily.
Must be able to replace room amenities, literature and other items as prescribed by hotel S.O.P.'s.
Must be able to clean doors, mirrors and other surfaces in the room.
Must be able to empty wastebaskets and ashtrays. Replace wastebasket liner and clean ashtrays.
Must be able to remove food trays, dishes, glasses, etc. from rooms.
Must be able to check closets for the proper number of hangers and laundry bags and replace as needed.
Must be able to handle all guest requests as soon as possible.
Must be able to maintain supplies, linen and materials as provided.
Must be responsible for any assigned keys.
Must be able to return lost items to housekeeping at the end of the day.
Must be able to communicate all cleaned rooms to supervisor.
Must be able to return to unfinished rooms as requested to complete tasks or replace missing items.
Must maintain knowledge of cleaning supplies issued daily to ensure they are used according to instructions to avoid injury/ accidents or damage to hotel property.
Must check with supervisor upon completion of room assignments before leaving for the day.
Must be able to assist with preventive cleaning program as assigned.
Must attend all meetings related to housekeeping.

Nice To Haves

Hotel experience preferred

Responsibilities

Clean guest rooms/suites according to hotel S.O.P.'s.
Clean guest bathrooms, bedrooms, and sitting areas to a high level of cleanliness.
Make beds with clean linen and place clean linen in bathrooms daily.
Dust all surfaces in rooms daily.
Vacuum all guest rooms daily.
Replace room amenities, literature, and other items as prescribed by hotel S.O.P.'s.
Clean doors, mirrors, and other surfaces in the room.
Empty wastebaskets and ashtrays, replace liners and clean ashtrays.
Remove food trays, dishes, glasses, etc. from rooms.
Check closets for the proper number of hangers and laundry bags and replace as needed.
Handle all guest requests as soon as possible.
Maintain supplies, linen, and materials as provided.
Be responsible for any assigned keys.
Return lost items to housekeeping at the end of the day.
Communicate all cleaned rooms to the supervisor.
Return to unfinished rooms as requested to complete tasks or replace missing items.
Maintain knowledge of cleaning supplies and use them according to instructions to avoid injury, accidents, or damage to hotel property.
Check with supervisor upon completion of room assignments before leaving for the day.
Assist with the preventive cleaning program as assigned.
Attend all meetings related to housekeeping.