Room Attendant

Churchill Downs Incorporated • Oak Grove, KY

8d

About The Position

Oak Grove Racing, Gaming & Hotel (the “Property”) is a gaming facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell.  The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

The Room Attendant is responsible for ensuring that all hotel rooms are cleaned and prepared for our guest’s experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms.

Requirements

• Ability to work in a fast paced environment and interact with internal departments.
• Understand and represent Oak Grove’s image and reputation both at work and at external functions.
• Maintaining a professional working relationship among other team members.
• Oral and written communication skills.
• Ability to maintain high levels of confidentiality and integrity.
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
• High School Diploma or equivalent.
• Previous housekeeping experience preferred. Must be able to multi-task and take direction.
• Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• Able to obtain and maintain a valid Kentucky gaming/racing license

Responsibilities

• Thoroughly clean hotel rooms and bathrooms according to department procedures.
• Sort, count, fold and/or carry linens for making guest beds.
• Stock housekeeping carts with supplies.
• Replenish supplies in hotel room and bathroom per hotel procedures.
• Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms.
• Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
• Empty wastebaskets and transport trash to waste disposal area.
• Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
• Ensure any lost and found items are turned in to be logged.
• Maintain a clean and organized work area.
• Interact with guests on occasion while cleaning guest room.
• Promotes outstanding customer relations.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED