Room Attendant (Seasonal)

Harrah's Cherokee Casino Resort•Cherokee, NC

5d•Onsite

About The Position

The room attendant is responsible for maintaining the overall cleanliness of the guestrooms in the Hotel. Duties must be performed in a timely, thorough manner while maintaining Harrah’s Standards of Operation.

Requirements

High school diploma or equivalent preferred
Able to operate a handheld device
A friendly, upbeat, and outgoing personality is an essential requirement
Strong interpersonal skills and excellent oral and written communication skills
Self-starter; must work without close supervision, be quick, accurate, and able to handle multiple priorities in a fast-paced environment
Must be able to clean a standard vacant room in 30 minutes or less
Not required at time of hire; may be learned in the probationary period agreed upon at time of hire

Responsibilities

Cleans guest rooms and guest areas, including making beds, dusting and vacuuming, cleaning the bathroom, replacing supplies, cleaning windows, mirrors, and patios
Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
Maintains a stocked, organized, and clean cart with sufficient supplies
Report maintenance issues through the appropriate channels for resolution
Documents and secures lost and found items
Communicates with guests in a professional and friendly manner
Assists Housepersons, including delivering guest requests and picking up used guest items
Conserves energy by closing shades and draperies and turning down air conditioning and heat of unoccupied rooms
Report hazardous conditions in the work area or equipment to Hotel Housekeeping leadership
Utilize the housekeeping tracking system to update room status, assignments, and progress in an efficient and timely manner
Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values