Room Attendant-Hourly

PAH Management • Fort Wayne, IN

19h • Onsite

About The Position

The Room Attendant maintains clean, comfortable, and welcoming guest rooms, hallways, and public areas to support an exceptional guest experience. The role services guest rooms daily, manages the housekeeping cart, and replenishes linens, supplies, and amenities in line with company standards. The position is based on property in Fort Wayne, Indiana, averages 36–40 hours per week, and requires schedule flexibility, including evenings, weekends, and holidays as needed. No travel is required.

Requirements

• No formal education requirement; ability to read, understand, and follow written and verbal instructions.
• Ability to lift, carry, push, pull, or otherwise move objects exerting up to 50 pounds of force occasionally and up to 20 pounds frequently or constantly.
• Ability to bend, lift, and remain standing or walking throughout the shift.
• Ability to communicate information and ideas clearly and to listen to and understand concerns raised by coworkers and guests.
• Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Nice To Haves

• Previous housekeeping or room attendant experience in a hotel or related hospitality setting.
• Familiarity with hotel safety and security procedures.

Responsibilities

• Clean and service guest rooms daily according to hotel procedures, including picking up trash, sweeping, and dusting.
• Change linens and make beds to hotel presentation standards.
• Thoroughly clean bathrooms and clean windows and balconies as part of routine room servicing.
• Replenish guest room supplies and amenities according to company standards.
• Retrieve, stock, restock, and store the housekeeping cart in accordance with housekeeping, safety, and security procedures.
• Receive the assigned section, keys, supplies, and priority room requests from the Senior Housekeeper at the start of each shift, and return keys and unused supplies at the end.
• Respond promptly to guest requests and report guest issues or complaints in a hospitable manner.
• Report missing articles, damage, or mechanical problems to the Senior Housekeeper.
• Turn in articles left behind in guest rooms according to lost-and-found procedures.
• Coordinate daily work priorities with the Housekeeping Supervisor and assist fellow team members when needed.
• Perform other duties assigned by the Housekeeping Supervisor.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability
• 401(k) retirement plan
• Term life and AD&D insurance
• Employee incentive program
• Voluntary life insurance for the employee, spouse, and child
• Hotel stay perks through Marriott and Hilton programs
• Accident, critical illness, and hospital indemnity insurance
• Educational reimbursement
• Paid time off
• Manager in Training Program, where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed