Part Time - Room Attendant

JOHNSON HOSPITALITY LLC•Rancho Cordova, CA

1d•Onsite

About The Position

Responsible for the cleaning and preparation of guestrooms for the guests while maintaining hotel standards and consistency. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Must be able to lift, push, and pull a minimum of 50 pounds.
You will be trained to perform all these functions within the required safety guidelines and expectations.

Nice To Haves

These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking.

Responsibilities

Clean assigned guestrooms according to hotel standards. This includes but is not limited to making beds, cleaning bathrooms, vacuuming carpet, and dusting furniture
Place and restock usable items in the suite including paper items, soap, towels, and any other items designated by hotel standards
Clean immediate exterior entry areas and windows, according to hotel standards
Operate housekeeping equipment in a correct and safe manner
Maintain and restock housekeeping cart each day
Assist in monthly housekeeping inventory
Responsible for knowing all hotel emergency procedures
Follow all hotel safety guidelines and requirements
Responsible for following all hotel quality assurance standards for department
Responsible for the proper administration of key control for issued keys
Responsible for the proper administration of keys left by guests in suite
Bring all lost and found items to the supervisor’s or manager’s office for logging and storage
Use the L.E.A.R.N Model for all guest recovery incidents that occur (Listen, Empathize, Apologize, React, Notify)
Always have a friendly and welcoming demeanor when interacting with our guests
Report immediately to a supervisor or manager any out of ordinary situation in the guestrooms including unreported pets, parties in the suite, unusually dirty suites, a vacant suite when the room is thought to be occupied, or an occupied suite when the room is thought to be vacant
Fill out maintenance work orders and deliver to supervisor/manager or designated area in a timely manner
Accommodate guest special requests courteously
Answer guest questions regarding the hotel and local area facilities and services
Carry out any reasonable request by management that I am capable of performing