BOH Rooms - Room Attendant 1

Canadian Niagara Hotels Group • Niagara Falls, ON

22h • CA$18 - CA$20 • Onsite

About The Position

We are currently seeking a passionate, dependable, and detail-oriented Room Attendant to join our Housekeeping team at Sheraton Fallsview Hotel. In this role, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout guest rooms while delivering exceptional service to ensure every guest enjoys a comfortable and memorable stay.

Requirements

• Previous housekeeping experience in a hotel environment is considered an asset.
• Possess a warm, friendly, and guest-focused demeanor.
• Demonstrated passion for hospitality and serving others.
• Excellent attention to detail and commitment to cleanliness standards.
• Strong organizational and time management skills.
• Ability to work efficiently in a fast-paced environment and manage multiple priorities.
• Ability to work independently with minimal supervision and as part of a team.
• Professional appearance and communication skills.
• Dependable with a strong attendance record.
• Ability to remain calm, courteous, and professional under pressure.
• Ability to lift, carry, push, and pull housekeeping equipment and supplies.
• Must be able to work flexible shifts, including evenings, weekends, and holidays.
• Additional language skills are considered an asset.

Responsibilities

• Clean and service guest rooms according to Sheraton brand standards.
• Make beds and change linens as required.
• Replenish guest amenities, towels, and room supplies.
• Dust, polish, and sanitize furniture, fixtures, and surfaces.
• Vacuum carpets and perform floor care duties.
• Remove soiled linens, room service trays, and garbage from guest rooms.
• Respond promptly and professionally to guest requests and inquiries.
• Report maintenance concerns, safety hazards, and lost-and-found items.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and workspaces.
• Follow all hotel policies, procedures, and health and safety regulations.
• Work collaboratively with team members and other departments to ensure guest satisfaction.

Benefits

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed