Room Attendant- Hilton Garden Inn, Mount Laurel,NJ

Blue Sky Hospitality Solutions•Mount Laurel, NJ

2d•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms to Hilton brand standards, ensuring a safe, comfortable, and welcoming environment for guests. This position plays a key role in delivering exceptional guest experiences through attention to detail, cleanliness, and efficient room preparation.

Requirements

High school diploma or equivalent preferred.
Previous hotel housekeeping or cleaning experience preferred but not required.
Strong attention to detail and commitment to cleanliness.
Ability to work independently with minimal supervision.
Good communication and customer service skills.
Dependable attendance and punctuality.
Ability to work effectively in a fast-paced hospitality environment.

Responsibilities

Clean and service assigned guest rooms according to Hilton brand standards and hotel procedures.
Make beds, change linens, and replace towels and guest amenities.
Dust, vacuum, sweep, mop, and sanitize guest rooms, bathrooms, and designated areas.
Replenish room supplies, including toiletries, coffee service items, and linens.
Inspect rooms for cleanliness, maintenance concerns, and safety hazards.
Report maintenance issues, lost and found items, and guest concerns promptly to management.
Ensure all guest rooms are properly secured upon completion of cleaning.
Meet daily productivity and quality standards established by the hotel.
Follow proper chemical handling and safety procedures.
Maintain housekeeping carts, equipment, and supply areas in a clean and organized condition.
Respond promptly and courteously to guest requests.
Assist with deep cleaning projects and special assignments as directed.
Adhere to Hilton brand standards, hotel policies, and departmental procedures.