About The Position

The Room Attendant cleans guest rooms and responds to guest requests to support the hotel's guest service and financial profitability goals. Duties include making beds, cleaning bathrooms, dusting and vacuuming; changing and replenishing linens, towels, and guest amenities; performing deep cleaning as needed; maintaining and transporting the housekeeping supply cart; disposing of trash and recyclables; responding to special guest requests; and providing turn-down service as needed. The role calls for demonstrating Hilton's values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now, along with the attributes of Quality, Productivity, Dependability, Customer Focus, and Adaptability.

Requirements

  • Demonstrate Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency and discipline.
  • Demonstrate Quality, Productivity, Dependability, Customer Focus, and Adaptability.

Responsibilities

  • Clean assigned guest rooms, including making beds, cleaning bathrooms, dusting, and vacuuming.
  • Change and replenish bed linens, towels, and guest amenities as needed.
  • Perform deep cleaning tasks as needed.
  • Stock, maintain, and transport the housekeeping supply cart daily.
  • Dispose of trash and recyclables.
  • Respond to special guest requests in a timely, friendly, and efficient manner.
  • Perform guest turn-down service as needed.
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