Room Attendant (Part-Time)

AccorHotel • Toronto, ON

13d • Onsite

About The Position

First impressions are everything! As a Room Attendant with Fairmont Royal York, you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return. Consistently offer welcoming, friendly and warm service to external and internal guests. Provide intuitive service, engaging with external and internal guests and anticipating their needs. Foster positive cross departmental relationships to create a seamless experience. Supporting company and hotel policies and procedures including the promoting and participation in EES, Health and Safety, and Voice of Guest initiatives.

Requirements

• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• Previous housekeeping experience in a luxury hotel an asset

Responsibilities

• Clean and sanitize all assigned guestrooms and public spaces including: dusting, making beds, soiled linen/garbage removal from rooms, vacuuming, bathroom cleaning and disinfecting, cleaning furniture, inside window cleaning, replenish rooms with supplies
• Follow detailed cleaning standards in both stayover and vacant rooms as set through our ALL Safe – Stay Well, Leading Quality Assurance and Accor’s brand standards
• Consistently update and record all cleaned rooms in provided mobile devices
• Report any maintenance needs required in guest rooms, service areas and public spaces
• Communicate any specific guest requests or concerns with a Housekeeping leader
• Participate in deep cleaning of rooms as required
• Return and properly tag all lost and found articles in the Housekeeping Office
• Working safely to prevent injury
• Performs other related duties and follow hotel standards as assigned/applicable
• Will work weekends, holidays and shift work as scheduled

Benefits

• Starting Rate of Pay: $23.25 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.
• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed