Room Attendant - Regent Santa Monica Beach

IHG•Santa Monica, CA

7d•$25 - $32•Onsite

About The Position

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ prestigious Luxury & Lifestyle portfolio, offers a rare opportunity to build your hospitality career at one of the most coveted beachfront destinations in Los Angeles. As the Americas flagship property marking Regent’s return to the region, this extraordinary resort features 167 expansive guest rooms and suites—each beginning at an impressive 720 square feet and designed with residential elegance, spa-inspired bathrooms, and signature Regent touches that redefine modern luxury on the Pacific coast. Situated along the iconic Santa Monica shoreline, the resort blends timeless sophistication with contemporary experiences, featuring four standout dining destinations including Orla by James Beard Award-winning chef Michael Mina, a 10,000-square-foot Guerlain Wellness Spa, and curated lifestyle amenities. If you are seeking a housekeeping or room attendant job in Santa Monica and take pride in creating exceptional guest experiences, this is your opportunity to join a world-class luxury hotel team and grow your career with IHG. Job Summary: As a Room Attendant, you play a vital role in delivering an exceptional luxury guest experience. You will ensure guest rooms are impeccably clean, organized, and fully stocked with Regent’s signature amenities. Your attention to detail, consistency, and commitment to excellence will directly contribute to the comfort and satisfaction of every guest, helping bring the Regent experience to life.

Requirements

Minimum 2 years of housekeeping or room attendant experience, preferably within a luxury hotel, resort, or lifestyle brand.
Proven ability to maintain exceptional cleanliness standards and attention to detail in a high-end hospitality environment.
Strong understanding of luxury guest expectations, service standards, and presentation.
Excellent verbal communication skills with the ability to interact professionally with guests and team members.
Highly organized with the ability to prioritize tasks, multitask, and work efficiently in a fast-paced setting.
Self-motivated with a strong sense of ownership, accountability, and initiative.
Physical ability to lift up to 50 pounds, push or pull up to 100 pounds, and perform repetitive movements including standing, bending, and stooping for extended periods.
Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

Uphold Regent’s service philosophy and luxury standards in all interactions.
Maintain impeccable personal grooming and professional appearance.
Attend daily shift briefings and review room assignments.
Clean and service assigned guest rooms to the highest standards of cleanliness and presentation.
Follow established room cleaning sequences and quality expectations.
Ensure all assigned rooms are properly stocked with linens, amenities, coffee service, and collateral.
Handle guest belongings with care and follow established service standards.
Monitor room privacy indicators and respect guest preferences.
Report maintenance issues, damages, or special cleaning needs using the designated system.
Ensure proper use, labeling, and handling of cleaning chemicals in compliance with MSDS guidelines.
Use and maintain required personal protective equipment (PPE).
Update room status in the hotel system accurately and promptly.
Respond to guest requests such as laundry pickup in a timely manner.
Complete final inspections to ensure rooms meet Regent quality standards.
Follow all safety, security, and lost & found procedures.