Room Attendant (AM), Housekeeping

Dorchester Collection•Los Angeles, CA
•Onsite

About The Position

We care about your career and are known for having the absolute best people in the industry. When you join us as a Room Attendant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Requirements

  • Unique personality and passion for the role and the team.
  • Talent for attention to detail.
  • Great communication skills with a strong customer service ethic.
  • Flexibility to work in a nonstop operating environment.
  • Comfortable communication in English.
  • Ability to talk and hear.
  • Ability to walk and stand for up to 8 hours.
  • Ability to bend, stoop, crouch, use hand, finger and wrist dexterity.
  • Ability to regularly lift and/or move up to 50 pounds.
  • Specific vision abilities required: close vision, distance vision, depth perception and the ability to adjust focus.

Responsibilities

  • Caring for a specific number of rooms during their day, including cleaning and organization of everything in the room and a part of the room to ensure guests receive the best experience.
  • Fulfilling special guest requests involving linen, amenities, furniture set up, and special occasions.
  • Preventing and correcting imperfections and blemishes, reporting them, and working with other positions to correct them.
  • Bringing the company values of Passion, Personality, Respect, Working Together and Creativity to life and continuing to create our legacy.

Benefits

  • Medical/Dental/Vision Benefits
  • Pension/401k Plan
  • Sick Time
  • Paid Time Off
  • Unpaid Time Off
  • Free Meals on Duty
  • Uniform provided with complimentary laundry included
  • World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
  • Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
  • Hotel Benefits
  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel via Tiered Program
  • 50% off at restaurants within all of our Dorchester Collection hotels
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