Room Attendant, Turn Down

Boardwalk IG Management LLC•Yountville, CA

86d•$0 - $19•Onsite

About The Position

The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! The House Attendant-Turn Down provides turndown service for guest rooms. Cleans and refreshes guest rooms as needed. Performs other housekeeping duties as assigned.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

Responsibilities

Provide turndown service to assigned guest rooms and suites
Clean and refresh guest rooms as needed
Restock the required number of guest rooms per shift.
Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guest rooms.
Keep all hallways public areas and closets clean neat and vacuumed.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Follow all procedures as outlined by the Housekeeping Manager.
Other duties as required.