Room Attendant - Housekeeping

All CareerPine Mountain, GA
Onsite

About The Position

This role is responsible for maintaining the cleanliness and organization of hotel rooms and common areas. The Room Attendant will collect trash and dirty linen, deliver supplies, clean guest items, and ensure all equipment and supplies are in good working order. They will also be responsible for deep cleaning tasks, handling lost and found items, and ensuring a safe and hazard-free environment. Cooperation with other hotel departments is essential for customer satisfaction. The position requires a flexible schedule, including weekends and holidays, and the ability to lift and move moderate weight.

Requirements

  • Previous cleaning experience preferred.
  • Previous customer service experience, preferably in a hotel or related establishment preferred.
  • Identification verifying you are at least 18 years of age.
  • The ability to work a flexible schedule including weekends and holidays.
  • The ability to lift, pull, and push moderate weight (minimum of 20 lbs.).
  • The desire to satisfy the needs of others in a fast-paced environment.
  • The ability and desire to work independently with little supervision.
  • Multi-tasking skills.
  • Strong communication skills - the ability to speak, read, and write in the English Language.
  • The ability to learn quickly and work in fast-paced position with guest interaction.

Responsibilities

  • Collect trash and dirty linen and deliver to soiled linen pickup area and dumpsters.
  • Deliver clean linen to guest room attendants and linen closets.
  • Deliver all extra supplies to linen closets.
  • Clean dirty mugs and glasses in the housekeeping storage rooms.
  • Ensure all equipment is in operation order and all supplies are up to par.
  • Report equipment that needs repair or supplies that need to be ordered.
  • Clean ceilings, move heavy furniture, and deep clean carpets as assigned.
  • Turn in all Lost & Found items following the standard procedures.
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  • Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
  • Be a Team Player and encourage a teamwork attitude among staff.
  • Other duties and tasks as assigned.
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