Rooftop Barback

Kimpton Hotels & Restaurants•Charlotte, NC

9d•Onsite

About The Position

This role is for a Rooftop Barback at Kimpton Hotels. The company culture emphasizes heartfelt, human connections and a rebellious, entrepreneurial spirit. Employees are encouraged to be themselves, and the work environment is described as quirky, irreverent, exciting, uncommon, empowering, and exceptional. The barback will assist bartenders with stocking, cleanliness, and equipment maintenance, and may serve food and beverages. The role involves creating personal experiences for guests and building relationships to encourage repeat business.

Requirements

1 year of experience in a similar or supportive role is preferred.
Food Handler and Alcohol Awareness Certification (if applicable).
Able to prioritize multiple tasks in a dynamic environment.
Able to learn, retain, and present product, menu, and allergy information to guests.
Knowledge or ability to learn the restaurant point-of-sale system.
Restaurant inventory and invoicing software proficiency is preferred.
Hardworking, dedicated, with a real passion for hospitality.
Flexible schedule and are able to work evenings, weekends, and holidays when needed.

Responsibilities

Assist the bartender with stocking, cleanliness, equipment handling and maintenance.
Serve food and beverages for the guests and service staff when necessary.
Maintain an environment of teamwork and provide outstanding service to guests.
Act as an advocate for the bar/restaurant.
Be a creator of ridiculously personal experiences.
Develop relationships with guests that will compel them to return.
Greet and welcome guests.
Check service stations and tables to ensure accurate set-up and cleanliness.
Assist restaurant dining services when and where appropriate.
Perform all necessary sidework, setup, and breakdown of the bar.
Follow uniform and grooming specifications.
Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages.
Clean shelving, stainless steel, mixers, cups, blenders and soda guns.
Unpack deliveries, stock bar and change beer kegs.
Notify a manager if a guest is becoming intoxicated or rude to other guests.
Take on responsibilities outside of this job description at times.