Roofing Install and Service Manager
About The Position
For almost 20 years, SouthEnd Exteriors has been the leader in the Southeast when it comes to siding and roofing for home builders. We have 9 locations across North Carolina, South Carolina, Tennessee, and Georgia. Our motto is simple, DO THE RIGHT THING. We strive to provide an exceptional experience to our customers at every touch point. A Roofing Install and Service Manager will manage the work of a team of Roofing Install and Service Technicians, Leads and Supervisors. This position is responsible for overseeing the installation and service process in an efficient manner.
Requirements
- High School Diploma or GED required.
- 5+ years of roofing installation/service experience required.
- Read and use a measuring tape and other required tools for complete installation.
- Good interpersonal skills, verbal and written skills and the ability to provide and/or follow detailed instructions.
- Excellent teamwork & customer relationships
- Demonstration of leadership (all required): Mentor new associates, Willingness to train others, Safety committee engagement, Participation in US1 Continuous Improvement Projects
- Willing to travel as needed.
Responsibilities
- Plan, schedule and oversee all phases of siding installation and service projects.
- Manage install and service crews, ensuring adherence to safety, quality, and productivity standards.
- Ensure installation practices comply with manufacturer guidelines and warranty requirements.
- Track time and materials as required for each installation project.
- Ensure that all equipment is operated in a safe and responsible manner.
- Address and resolve customer concerns promptly.
- Attend all training to learn new technology of building materials and installation methods as required by location management.
- Cross-train in other areas to expand knowledge and expertise.
- Monitor and guide work processes to ensure quality results with minimal errors or damage.
- Responsible for managing a team of 10+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company’s commitment to workplace safety.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
