Roofing Account Manager

The Jamar Company•Golden Valley, LA

12d•Onsite

About The Position

Roofing Account Manager Build What’s Next with Jamar For more than a century, Jamar has built its reputation by delivering dependable solutions and developing lasting customer relationships. As a Roofing Account Manager, you'll serve as a trusted advisor to commercial and industrial clients—helping them protect their facilities, maximize the life of their roofing systems, and plan for future maintenance and capital improvements. You'll work closely with operations, service, and project teams while managing key client relationships, coordinating roofing solutions, and identifying opportunities for long-term growth. If you're relationship-driven, knowledgeable in commercial roofing systems, and passionate about helping customers achieve their facility goals, you'll find a rewarding career here.

Requirements

Five (5) years or more of experience in the commercial or industrial roofing industry, including client account management and hands-on expertise with EPDM, TPO, PVC, BUR, and coatings, with the ability to leverage industry knowledge to provide strategic guidance.
Proven ability to build, maintain, and balance strong client relationships.
Skilled in identifying client needs and translating them into actionable, results-driven solutions.
Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as other essential computer applications.
Experience using CRM platforms and related tools to effectively manage client accounts.
Must possess and maintain a valid driver's license.

Nice To Haves

customer-focused Roofing Account Manager who understands commercial roofing systems and enjoys helping clients protect their facilities, plan strategically, and maximize the value of their roofing investments.

Responsibilities

Serve as the primary point of contact for commercial and industrial roofing clients, building and maintaining strong customer relationships.
Meet regularly with customers to understand facility needs, long-term objectives, and roofing asset management goals.
Develop and manage preventive maintenance programs, service agreements, repair requests, and maintenance contracts.
Partner with internal service, operations, and project teams to coordinate roofing solutions and deliver exceptional customer experiences.
Identify opportunities to strengthen client relationships, expand services, and support account growth.
Resolve customer concerns and complex roofing-related issues by coordinating timely and effective solutions.
Monitor account performance, prepare customer reports, and provide recommendations based on roofing system conditions, client needs, and market trends.
Conduct market and competitor analysis to identify opportunities and provide strategic insights.
Stay current on roofing technologies, materials, industry best practices, and regulatory requirements.
Travel regularly to customer facilities and project sites throughout the local and regional service area.