Roll Off Dispatcher

PRIORITY WASTE RESOURCES LLC•Charter Township of Clinton, MI

7d•Onsite

About The Position

The Roll-Off Dispatcher is responsible for coordinating and managing real-time roll-off operations, including container deliveries, swaps, and removals. This role serves as the central control point between dispatch, drivers, sales, and customer service to ensure jobs are scheduled, executed, and completed efficiently. The RO LDC plays a critical role in maintaining schedule integrity, maximizing driver productivity, and ensuring a high level of service for commercial and construction customers.

Requirements

Experience in dispatch, logistics, or operations (waste or transportation preferred)
Strong organizational and multitasking abilities
Excellent communication and problem-solving skills
Ability to operate in a fast-paced, real-time environment
Proficiency with dispatch systems, AMCS, and communication platforms
Must be able to work until Route Completion and some Saturday's

Nice To Haves

People who excel in a collaborative environment (team players)
A willingness to do whatever the situation calls for
An excitement to be part of a growing organization
A genuine understanding that the quality of your work has a direct impact on the company's success

Responsibilities

Manage daily roll-off schedules, including deliveries, pickups, and exchanges
Assign drivers and adjust schedules in real time to maintain efficiency
Optimize routing and equipment utilization across operations
Monitor job progress and ensure timely completion of all scheduled work
Communicate with drivers, sales, and customer service to coordinate updates and resolve issues
Prioritize urgent or high-value accounts and handle delays or service disruptions
Reallocate work and coordinate reschedules to maintain service levels
Ensure accurate job documentation, order entry, and system updates (e.g., AMCS, dispatch tools)
Track container inventory and coordinate asset deployment across yards
Escalate service or capacity issues and provide timely updates to teams and customers