Roll Off Dispatcher

WIN Waste InnovationsTaunton, MA
Onsite

About The Position

WIN Waste Innovations is looking for a Dispatcher who will be responsible for the coordination of the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Requirements

  • Experience in a customer-facing position.

Nice To Haves

  • Two years of prior experience working as a dispatcher preferred.

Responsibilities

  • Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
  • Assign loads to drivers based on designated routes and driver location.
  • Prepare, update, and dispense the daily route schedule.
  • Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations.
  • Ensure route completion via the driver check-in process.
  • Courteously interact with customers, as required.
  • Report driver performance issues or concerns to appropriate management for resolution.
  • Follow all required safety policies and procedures.
  • Perform other job-related duties as assigned.
  • Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.

Benefits

  • Industry leading benefits
  • Multiple and flexible medical plans
  • Outstanding PTO program
  • Floating Holidays
  • Strong 401k program and company match
  • Tuition reimbursement plan
  • College loan reimbursement
  • College scholarship program for dependents
  • Parental Leave Program
  • Inclusive culture
  • Employee engagement events
  • Employee resource groups
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
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