Rohr Café Manager
About The Position
As the Rohr Café Manager, you'll oversee the day-to-day operations of Rohr Café while serving as a front-of-house leader and ambassador for exceptional service. Reporting to the Food and Beverage Manager, you'll be responsible for creating a welcoming atmosphere for guests, supporting staff success, and driving operational excellence. This hands-on leadership position offers the opportunity to directly influence the guest experience, grow café revenue through creative promotions and marketing efforts, and help build a high-performing team. You'll work alongside staff, provide coaching and guidance, and ensure the café consistently delivers quality products and service.
Requirements
- Bachelor's degree or equivalent experience.
- 3 years of relevant experience required.
Nice To Haves
- 4-8 years of relevant experience preferred.
Responsibilities
- Lead daily operations of Rohr Café, ensuring efficient service and a positive guest experience
- Serve as the primary front-of-house leader, working alongside staff to support daily business needs
- Deliver and promote outstanding customer service through prompt, courteous, and professional interactions
- Coordinate daily café setup, including transporting supplies and products from off-site locations as needed
- Drive revenue growth through marketing initiatives, promotional campaigns, and social media engagement
- Recruit, onboard, train, and develop café team members
- Provide real-time coaching, performance feedback, and accountability to support service excellence
- Create staff schedules that align with operational needs and business demands
- Manage inventory levels and ensure appropriate product availability and stocking
- Maintain high standards of cleanliness, safety, and sanitation throughout the café
- Support sustainability initiatives and environmentally responsible operating practices
- Ensure compliance with university policies and all applicable local and state regulations
- Maintain and safeguard café equipment and operational resources
Benefits
- Comprehensive health, dental, and vision benefits
- Retirement plans with university contributions
- Generous paid time off and holiday benefits
- Tuition assistance and educational opportunities
- Professional development and career growth programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
