Robotics Systems Engineer , Tech Deployment

Amazon•Nashville, TN

2d•Onsite

About The Position

This role is within Amazon's Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team, focusing on deploying leading-edge industrial robotics and customer fulfillment technologies across North America Stores operations. The team aims to improve the speed, quality, and cost of deploying industrial technologies at scale. As a Systems Engineer, you will oversee large-scale project planning, installation, and launch of industrial automation technologies across Amazon's growing Stores network. This field engineering position requires strong technical skills in deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate will have experience with complex electro-mechanical and network systems, demonstrating leadership in installation, maintenance, upgrades, and troubleshooting. You will collaborate with cross-functional partners including engineering, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, acting as the lead on-site project manager to provide technical oversight on the installation of Amazon-designed automation equipment. This is an individual contributor role focused on influencing and leading stakeholders from planning through go-live. Candidates should have a proven track record of successfully leading multiple concurrent projects across one or more automation solutions.

Requirements

Bachelor's degree or above in Mechanical, Electrical, Industrial Engineering, or related STEM field
Knowledge of Microsoft Office including Outlook, Word, and Excel
Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes
1+ year’s experience with technical drawings and/or reading CAD models (mechanical and electrical)
1+ year’s Experience working on mechanical, electrical, IT networked, or software systems
Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports
Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
Ability to read and develop technical documentation and process instructions
Ability to handle multiple competing priorities in a fast-paced environment
Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally

Nice To Haves

Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions
1-3 years of experience working in a field engineering, construction, manufacturing, or warehouse environment
Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment
Knowledge of specific robotic equipment (Fanuc, ABB), and Allen Bradley PLC experience
Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Ability to take independent initiative when presented with a business need
Certified in OSHA, ANSI, or other Automation Safety Certifications
Familiarity with LEAN or Six Sigma, certifications are a plus

Responsibilities

Support and guide installation of robotics, packaging and sortation technologies at Amazon fulfillment centers
Develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely
Manage technical ambiguity around integration of work cells in fulfillment centers
Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams
Travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status
Manage day to day project scheduling and budget management
Work on continuous improvement activities to improve the projects in your space
Generate and implement continuous improvement ideas around work-scopes
Lead teams of other engineers on projects
Travel to both live warehouses and new construction sites, the scopes may vary significantly in length and include heavy travel
Travel to project sites across North America, upwards of 75% or more