Robotics Field Engineer

Beyondsoft Consulting•Sandston, VA

8d•$75,000 - $85,000•Onsite

About The Position

We are looking for an experienced Robotics Field Engineer to join our team to support one of top clients in Cedar Rapids, IA and Sandston, VA. The engineer will directly work with client system engineers, local client logistics teams, and with other Field Deployment engineers remotely. Be responsible for deploying different types of robots to field, including preparation, data entry, data analysis, and post activities. This is a full-time, long term benefited position with competitive compensation.

Requirements

Bachelor’s degree or higher in Computer Science, Computer Engineering, IT, or equivalent combination of education and experience
Experience of Linux command line (at least understands basics)
Basic ability to troubleshoot complex software / hardware configuration problems.
Ability to function effectively in a fast-paced environment and manage continuously changing business needs; excellent time management skills required.

Nice To Haves

Experience of training program is a huge plus
Any customer service skills is good to have
Experience around safety programs is advantage
Background in robotics-related tasks is preferred.
DC/Server room experience is good to have

Responsibilities

Conduct regular risk assessments and provide recommendations for mitigating potential hazards
Provide training and guidance to robotics operators, technicians, and other stakeholders on safe operating procedures and best practices
Investigate incidents and near-misses, and develop corrective actions to prevent recurrence
Collaborate with cross-functional teams to integrate safety considerations into robotics design, development, and deployment
Service robotics equipment and ensure any issues are resolved in a timely manner to minimize downtime and maintain operational efficiency.
Provisioning new robotics equipment and repositioning equipment across the data centers as needed. Enforcing tug utilization standards (how many racks = robotics needed)
Conduct site-by-site status assessments to ensure readiness for robotics deployment
Develop and implement detailed project schedules by robotic type
Create comprehensive training programs for operators, maintenance personnel, and supervisors
Train operators on safe and efficient operation of new equipment
Train personnel on equipment maintenance requirements and procedures
Train supervisors on equipment operation, maintenance, and troubleshooting
Introduce and deploy maintenance portal at each site with robotics
Collaborate with cross-functional teams to conduct site acceptance testing
Identify and troubleshoot any issues that arise during testing
Monitor and analyze key performance indicators (KPIs) such as: Equipment Utilization Rate, Downtime, Maintenance Costs, Safety Incidents, Throughput (original SAT vs operational in practice), Cycle Time (original SAT vs operational in practice), Vendor performance/Warranty (tracking of warranty work orders and estimated hours)